Terms of Service

Last updated: 15 February 2026

1. Acceptance

These Terms and Conditions, together with any referenced policies, comprise the agreement between Finkit Solutions Ltd (incorporation number HE 424428), the 'SaaS Provider', and the user, the 'Customer'. The SaaS Provider grants a SaaS License for the MyFinkit Service.

By accessing or using our Services, you warrant that you have reviewed this Agreement, including our Website Terms of Use and our Privacy Policy, and you understand it and agree to comply with it. You confirm that you have read, understood, and accepted this Agreement and have the authority to act on behalf of any entity using the Services.

2. Services

From the Effective Date during the Term, the SaaS Provider shall supply the Services in accordance with this Agreement. The customer acknowledges that the SaaS Provider owns or holds the applicable licenses to all Intellectual Property Rights including but not limited to copyright in the Software.

The SaaS Provider reserves the right to change or remove features of the SaaS Services from time to time, providing 30 Business Days' notice for material alterations. The SaaS Provider supplies the Services on a non-exclusive basis and does not make any warranty or representation as to the ability of the facilities or services of any third-party suppliers.

The SaaS Provider reserves the right to refuse any request in relation to the Services that it deems inappropriate, unreasonable, or illegal.

3. SaaS Service License

In consideration for payment of the Fees, the SaaS Provider grants a non-exclusive, non-transferable, personal, revocable license to access and use the SaaS Services. The SaaS License commences from the Effective Date or when the Customer gains access (whichever is first) and permits use in accordance with the SaaS Services' normal operating procedures, including providing access to Authorized Users by embedding Services into the Customer's offerings.

4. License Restrictions

Customers must not access the Services except as permitted and cannot invalidate the SaaS Provider's Intellectual Property Rights. Prohibited actions include:

Resell, assign, transfer, distribute, or provide others with access to the SaaS Services
Frame, mirror, or serve the Services on any web server over the Internet or networks
Copy, alter, modify, create derivative works from, reproduce, resell, transfer to a third party, reverse assemble, reverse engineer, reverse compile, or enhance the SaaS Services or Software
Alter, remove, or tamper with any trademarks, patent or copyright notices, or any confidentiality legend
Use the Services in any way which is in breach of any statute, regulation, law, or legal right

5. Data

The SaaS Provider receives a limited license to copy, transmit, store, back-up, or otherwise access, use, or refer to any Intellectual Property Rights in the Data for the purposes of:

Supplying the Services and enabling access for Personnel and Authorized Users
Predictive safety analytics and industry guideline production with re-identified data
Diagnostic purposes, testing, enhancing, and modifying the Services
Developing other services
Performance of the SaaS Provider's obligations under this Agreement

The Customer represents and warrants that the Data is its sole exclusive property or that it has secured all authorizations and rights, and that the Data does not breach any applicable laws or infringe the Intellectual Property Rights of any third party. The Customer has obtained necessary consents under the General Data Protection Regulation (GDPR) Law 125(I)/2018.

The SaaS Provider may relocate the Data to another jurisdiction, providing the Customer with at least 10 Business Days' notice.

The SaaS Provider is not liable for errors, omissions, delays, or losses in data collation, conversion, and analysis, or for any corruption of or loss of Data caused by the Customer, Personnel, Related Bodies Corporate, or Authorized Users. The Customer is responsible for adopting reasonable measures to limit the impact of such loss or error. The Customer is responsible for the integrity and backup of their own data. The Customer indemnifies the SaaS Provider for any corruption of or loss of Data not caused by the SaaS Provider's negligent acts or omissions.

6. Support and Service Levels

During the Term, the SaaS Provider provides Support Services per the Service Level Agreement during Business Hours from 9:00 to 17:00, Monday to Friday, excluding public holidays. The Customer must provide notice per applicable systems and assist with investigating faults.

7. SaaS Provider Additional Responsibilities and Obligations

The SaaS Provider must maintain commercially reasonable security measures to protect all Confidential Information in its possession or control from unauthorized access, use, copying, or disclosure.

8. Customer Responsibilities

Customers must, at their own expense:

Provide all reasonable assistance and cooperation to enable the SaaS Provider to supply the Services
Obtain consents from Authorized Users
Use reasonable endeavors to ensure the integrity of the Data
Permit the SaaS Provider and its Personnel to have reasonable access to the Customer Environment
Ensure that only Customer Personnel and Authorized Users will access and use the SaaS Services
Make any changes to the Customer Environment required to support the delivery and operation of the Services

The Customer is responsible for the use of the Services and must ensure that no person uses the Services to:

Break any law or infringe any rights, including Intellectual Property Rights of any person
Transmit, publish, or communicate material that is defamatory, offensive, abusive, indecent, menacing, or unwanted
Damage, interfere with, or interrupt the Services

Customers are responsible for all users using the Services, including Personnel and Authorized Users. Use of the Services is at the Customer's own risk. The Customer is responsible for maintaining the security of its account and password. The SaaS Provider may alter account logins and passwords at any time. The Customer is responsible for all content posted and activity that occurs under the Customer's account. Technical processing and transmission of the Services may involve transmissions over unencrypted networks. The SaaS Provider may pursue any available equitable or other remedy against the Customer as it deems appropriate.

9. Payment

The payment schedule is outlined within the Service Level Agreement in place between the Customer and the SaaS Provider.

10. Confidentiality

Each Party must keep confidential, and not use or permit any unauthorized use of, all Confidential Information. This obligation does not apply when information enters the public domain (other than by breach), when prior written consent exists, when disclosure is required by law, or when disclosure is to a professional adviser for the purpose of obtaining advice.

11. Privacy

Both parties and their Personnel comply with obligations under the law and any other applicable legislation or privacy guidelines regarding personal information. This Agreement supplements and incorporates the Privacy Policy, including the GDPR Data Processing Schedule where the SaaS Provider acts as a processor under the GDPR. The SaaS Provider will take all reasonable steps to notify the Customer of any actual, threatened, or suspected breach of data involving personal information.

12. Indemnity and Limitation of Liability

The Customer indemnifies and holds the SaaS Provider harmless from any claim relating to loss of profit (including anticipated profit), loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use, and loss or corruption of data.

The SaaS Provider is not liable for indirect, incidental, or consequential losses, lack of access to Services, conduct or content of third parties on the Services, or unauthorized access to transmissions or content.

13. Term and Termination

The Term takes effect on and from the Effective Date of the Service Level Agreement signed between the parties and continues for an initial term of 12 months. Either party may notify at least 30 Business Days prior to the expiry of the current Contract Year of non-renewal, or this Agreement is automatically renewed for another 12-month period. To vary terms, parties must give at least 30 Business Days' notice prior to the expiry of the current Contract Year.

14. Subcontracting

Finkit Solutions shall use domestic and international service providers to support the provision of the Service. All service providers must meet an adequate level of professionalism, data privacy, and protection.

15. Links to Third-Party Sites

The Services may contain links to third-party websites or services not owned or controlled by the SaaS Provider. The SaaS Provider has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

16. Independent Legal Advice

Each Party acknowledges that it has had an opportunity to read this Agreement, agrees to its terms, and has been provided with the opportunity to seek independent legal advice.

17. Trademark

Contact

For questions about these Terms, contact us:

Finkit Solutions Ltd
Email: info@finkitsolutions.com
Phone: +357 2525 6012
Address: 28th of October, 317-319A, KANIKA BUSINESS CENTER, 1st floor, Office 101, Limassol, 3105, Cyprus